Crisis Intervention Team

Crisis Support

Our Crisis Intervention Team will provide rapid-response outreach support when situations escalate and there is a risk of family breakdown or placement disruption.

The focus is on stabilising situations quickly and providing intensive support to prevent further escalation.

Our Approach

This service can be utilised where:

A placement is at risk of breaking down

Families are experiencing significant crisis

Behaviour has escalated to a level requiring intensive intervention

There is an immediate risk of a child entering care

Our Commitment

At Your Care, our focus is always on creating safe, nurturing environments where children and young people can recover from past experiences, develop resilience and build positive futures.

We are committed to working collaboratively with local authorities, families and partner agencies to deliver care that is responsive, professional and centred around the needs of each young person.

If you would like to learn more about our services or discuss placement availability, please contact our team.

What People Say About Your Care

Feedback that highlights our commitment to care.

Before moving to Greenacre House, there were serious concerns about this young person’s safety, particularly around absconding and risk taking. Since her placement, staff have engaged her well, supported her through a short term DoLs order, and helped her better understand professional concerns. With proactive management, support for family contact and safe future planning, she is now engaging well, enjoying activities, building trusting relationships and making clear progress.

During my visits to Kingfisher House, I have always noticed its warm, welcoming atmosphere and strong sense of community. Staff create a supportive environment where residents feel valued, cared for and encouraged to engage. Teaching there has been rewarding, with the resident showing enthusiasm for learning, which reflects the nurturing, professional and high quality care provided by the team.

The staff were always available, approachable and committed to giving the children the best possible experience in care. The manager worked tirelessly to achieve positive outcomes, creating realistic care plans based on each child’s needs, wishes and feelings while managing safeguarding risks. He remained child focused, honest and professional, with open communication at all times.

Kingfisher House has provided J with a safe, stable and nurturing home where he feels respected, heard and valued. Staff, especially Sarah and Claire, have built strong, trusting relationships with him through genuine care, patience and consistency. Their trauma informed approach, strong communication with professionals, and high standards of care have supported J’s emotional growth, independence and progress.

The staff have the needs of the children at the heart of everything they do. There communication with school is excellent and nothing is ever too much trouble. If all children’s homes were run by staff like Ben, children in care would have a much more positive experience. His balance of calm, support and discipline should be held up as an example of good practice

Ben was available to speak to at any time and always kept the lines of communication open, he remains child focused in all aspects of his care he has a genuine want to ensure all the children in his care achieve the best possible outcomes that they can. Ben is open and honest in his communications and is able to express his thoughts in a professional manner.

The manager Ben works tirelessly to achieve the best possible outcomes for young people. Ben was realistic and worked with the children to support care plans that are realistic to their needs and wants, listening to their wishes and feelings to implement these into care plans while still mitigating any safeguarding risks and concerns.

Care and compassion shown by staff both towards young people is amazing. Communication is exceptional and who ever you speak to in a professional capacity - voice of young person is always fore. Thank you

The staff were always present and readily available to discuss anything with. They have a genuine wish to care for the looked after children and strive to make the children's experiences as looked after children the best possible.

Real Journeys, Real Achievements

Our Success Stories showcase the incredible journeys of resilience, growth, and transformation experienced by the children in our care. Each story reflects the unique strengths and achievements of these young people as they overcome challenges, build confidence, and create brighter futures.

Through consistent support, structured routines and partnership working with his family and professionals, Jake progressed from a high-restriction placement to successfully returning home to live with his parents.

Jake

By building trust, working closely with professionals and advocating for her needs, the team helped ensure Emily moved to a specialist placement better suited to providing the long-term support she required.

Emily

Through consistent routines, trauma-informed support and strong professional collaboration, Sophie progressed from a high-risk placement with significant restrictions to engaging in education, gaining independence and successfully transitioning to a foster family

Sophie

Through careful placement planning, strong partnership working and consistent relationship-based care, Leah moved from frequent missing episodes to increased stability, engagement in education and participation in positive activities. Summary of below success story

Leah

After moving into the home at 13, the support, routines and relationships with staff helped me grow in confidence, learn important life skills and prepare for a more independent future

Tom

Through consistent support, strong relationships and removal from harmful peer influences, Callum progressed from frequent missing episodes and disengagement from education to becoming settled, respectful and actively engaged in learning and daily life.

Callum

We’re proud to share these inspiring moments that highlight the positive impact of a nurturing, supportive environment on their lives.

To see more about the success of our residents, check out ‘Our Impact’ page.

Join Our Team and Make a Lasting Impact on Young Lives

Are you passionate about making a difference in the lives of young people?

Join the dedicated team at Your Care (North West) Limited and contribute to creating a nurturing environment where children can thrive.